Was not aware we were being attached to a tour coming from Milan. The guide arrived 1/2 hour after scheduled meeting time as they were delayed coming from Milan, leaving the 8 of us rather concerned as meeting point is outside a museum and no tour rep or office there. Had 2 guides one for Genoa walk & another for rest of tour. Both were lovely Enjoyed the tour, in particular the ferry ride from Portofino to Genoa was fantastic Our group of 8 had to catch the ferry back to Genoa, which was great, but we felt in limbo as we were given a ferry ticket and time to be at the terminal. No sign up on ferry or jetty to state if it was our boat, so we hoped we were queuing up in right line. Would have been nice to have the tour guide to meet us at jetty to say “ this is your ferry “ Despite my comments above we all had a really great day!!

The tour would start at 09:30 in Gênova but started only at 10:30 because a group was coming from Milan and nobody told me that.So beyond I needed to wait for 1 hour, I lose 1 hour of the tour in Gênova citycenter. The guide did the tour almost running. We didn't have the oportunity to get in the san Lorenzo catedral. After that the tour was more calm because we took boats to Portofino. I really want to say that the get your guide's customer service was really good trying to help the situation with the guide (that was late). Also I have to say that the guide (english speakers) was not friendly with most of the group.

We did this tour on the first day of our stay in Genoa, and it was a great opportunity to see the city and decide what areas we might want to revisit later. It also provided us with good photo opportunities, especially high up the hill where one can see the entire city and port from a vantage point we probably wouldn’t have found on our own. We were given about an hour to explore both Santa Margherita and Portofino alone, which was a decent amount of time since there isn’t too much to do in either of those places beyond eating and taking photos. The boat rides (for us, from Santa Margherita to Portofino (15 min) and then from Portofino back to Genoa (1.5 hours) — those who started in Milano took the bus back from Portofino) were excellent because the coastline is absolutely gorgeous. Our photos are stunning. The tour operation was good. Guide was dry but knowledgeable. Bus was about 10 minutes late to pick us up. Warm bottles of water provided — cold ones would be nice!