The bus was full that day. It came on time both at the stop in Milan and at the Outlet. You need to be at the stop at least 15 minutes earlier than the scheduled pick-up to ensure good seats, especially if you are in a group, or you have elderly companions or a baby.

Bus leaves on time at 10am from Central station and makes its way to Duomo for the 10.30am pick up. Arrived at Serravalle outlet around 12 noon. Standard bus ride, nothing to brag or complain about. Bus scheduled to leave at 6.30pm but was allowed to take the next bus at 8pm (check with your driver if this is possible as I'm sure it's subject to availability).

The bus was clean and tidy. The ride was also nice, comfort and good. However, the driver can not speak in English. Also, we have to wait outside with very freezing air before being allowed to get on the bus. Better if all the passengers who are arriving just being simply welcomed to get on the bus